One of the most puzzling things in high technology, especially for executives on the business side of things, is the software development process. It's the high tech equivalent to the "Black Hole" phenomenon made famous

It's obvious that every business under the sun is highly dependent on its marketing and sales team for generating profit. But for marketing personnel to maximize their performance, sales leads are the most crucial link

There's nothing automatic about corporate growth, particularly in the information technology industry; build it and they will come is a myth. In the real world there is either a structured, process-driven growth cycle, or stagnation--and

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